Cashback with plate for the queues on the motorway, go to refunds: payments after 10 ‘of delay

Refund of the toll motorway for delays higher than 10 minutes, directly recognized on the basis of the license plate of your car and without having to make any questions, declarations or reminders. After an experiment that began on 15 September last, the “cashback with plaque”On the entire network managed by Autostrade per l’Italia which will allow motorists who suffer delays due to construction sites to be able to get part of the toll back. An operation to combat discontent over the delays caused to motorists by construction sites along the network.

After the tragedy of the Morandi bridge in Genoa and the numerous alarms for the risks due to the poor maintenance carried out in the past, and for the adaptation to the European directive on the fire safety of tunnels more than 500 meters long, with the powers of attorney ready to open files, from autumn of 2019, many construction sites have started that can no longer be postponed. A plan, explains the CEO of Aspi Roberto Tomasi, “of over 21 billion euros for the modernization of the Autostrade per l’Italia network which is an unprecedented challenge: people, skills and cutting-edge technological solutions are in the field every day on our roads to ensure increasingly sustainable mobility ».

This large amount of work immediately began to create problems and inconvenience for motorists and all users of the network. So in the face of so many protests, with an agreement between the Ministry of Infrastructure and Aspi, last September 15th the first reimbursement operation started, from 25 to 100% of the toll paid, for those who registered a delay on the average distance of the section of at least 15 minutes. However, the operation was a bit complex because the request had to be submitted at the end of the quarter and many continued to complain or give up. Now, however, everything changes because, as Tomasi admits, “these efforts involve inconveniences that we are aware of. This is why we try to offer refreshments and to meet the needs of our users ». The new “cashback with plate” is therefore starting, which will simplify the life of users of the Autostrade per l’Italia network: reimbursement becomes automatic and is triggered already after 10 minutes of delay.

“The service makes reimbursement simpler and more automatic even for users who pay the toll with cards or cash, as is already the case for customers with electronic toll systems” explains a note from Aspi and “it will be sufficient to register on the Free To app. X ( by entering your personal data and the vehicle license plate – which will be verified through the database of the Civil Motorization – to automatically receive the reimbursements accrued due to delays due to maintenance and modernization sites on the motorway network “. On the app you will have to indicate your Iban code to receive the payment on the current account after a few days. No more receipts to keep and requests to be made afterwards: once registered, the app will notify you directly of the refunds you are entitled to. And thanks to the recognition of the license plate, it will no longer be necessary to keep the receipt for travel on the Aspi network, even if the same manager explains that “it is still advisable to collect it at the toll booth: keeping it as a back-up could in fact be useful in case of any anomaly in the reading of the license plate or, above all, in the event that the trip takes place only partially on the Aspi network, that is, involving other motorway concessionaires other than Autostrade perl’Italia, on whose networks the cashback is not active “.

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To calculate the reimbursement ranging from 25 to 100% of the toll, the app will take into account the length of the route traveled and the percentage of delay on the average travel time. The higher the latter, the higher the refund. For a 90 km journey, for example, if a delay of 10 to 14 minutes has been accumulated for a construction site, 25% of the toll will be reimbursed, up to 29 minutes 50%, up to 44 minutes 75% exceeded all of which, you will be entitled to 100%.


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Cashback with plate for the queues on the motorway, go to refunds: payments after 10 ‘of delay

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